Your data, your rights — how we collect, use, and protect your information. Read how Bitearn Capital safeguards your privacy and ensures transparency in every interaction.
Last updated: May 1, 2025
At Bitearn Capital ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our multi-asset investment platform. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.
We collect various types of information to provide and improve our services. The information we may collect includes personal identification information (name, email address, phone number, postal address), financial information (bank account details, investment history, transaction data), identity verification documents (passport, driver's license, proof of address), technical data (IP address, browser type, device information), and your preferences and investment goals that help us tailor our services to your needs.
We collect information directly from you when you register for an account, complete your profile, make investments, communicate with our customer support, or participate in surveys. We also collect information automatically through your use of our platform via cookies, web beacons, and similar technologies. Additionally, we may receive information about you from third parties such as credit reference agencies, identity verification services, and financial partners to verify your identity and eligibility for our services.
We process your personal data based on one or more of the following legal grounds: to perform our contract with you when you use our platform, to comply with legal obligations (such as anti-money laundering regulations and tax reporting requirements), with your explicit consent, or for our legitimate interests (such as fraud prevention, business development, and enhancing user experience). We balance our legitimate interests against your privacy rights and will not process data where your rights outweigh our interests.
We use your information to provide and maintain our investment platform, process and manage your investments across multiple asset classes, verify your identity and prevent fraud, comply with legal and regulatory requirements, personalize your experience with tailored investment recommendations, communicate with you about your account and investments, analyze usage patterns to improve our services, and resolve disputes and enforce our agreements.
We may share your information with service providers who perform services on our behalf (payment processors, cloud hosting providers), financial institutions to facilitate transactions, regulatory authorities and law enforcement as required by law, potential buyers in the event of a corporate sale or merger, and professional advisors such as lawyers and accountants. We require all third parties to respect the security of your personal data and to treat it in accordance with applicable laws.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, regular security assessments, access controls, and staff training on data protection. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, regulatory, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements. In some cases, we may anonymize your personal data for research or statistical purposes.
As a global investment platform, we may transfer your data to countries outside your residence for processing and storage. When we transfer your data to countries that may not have the same level of data protection laws as your jurisdiction, we implement appropriate safeguards to ensure your data receives adequate protection. These safeguards may include Standard Contractual Clauses approved by the European Commission, binding corporate rules, or other legally recognized mechanisms that ensure your rights are protected.
Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal information. You may also have the right to object to processing, ask us to restrict processing, request portability of your data, withdraw consent where we rely on consent to process information, and lodge a complaint with a data protection authority. We respond to all requests within the timeframe required by applicable law and will not discriminate against you for exercising any of these rights.
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files placed on your device that help us recognize you, remember your preferences, analyze usage patterns, and deliver targeted content. We use essential cookies for platform functionality, analytical cookies to improve our services, and marketing cookies to deliver relevant advertisements. You can manage cookie preferences through your browser settings, although disabling certain cookies may limit functionality.
With your consent, we may send you marketing communications about investment opportunities, platform updates, and educational content relevant to your investment interests. These communications may be delivered via email, SMS, push notifications, or in-app messages. You can opt out of marketing communications at any time by adjusting your communication preferences in your account settings, clicking the "unsubscribe" link in emails, or contacting our customer support team. We will process opt-out requests promptly.
Our platform may contain links to third-party websites, applications, or services that are not owned or controlled by Bitearn Capital. These third-party services have their own privacy policies, which we strongly encourage you to review. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Clicking on links to third parties is at your own risk, and we recommend exercising caution when providing personal information to any website or service.
Our investment platform is intended for users who are at least 18 years old and have the legal capacity to enter into binding contracts. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers. If you believe we might have any information from or about a child, please contact us immediately through the contact details provided at the end of this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide more prominent notice such as email notifications or in-platform messages. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
As a financial service provider offering investments in multiple asset classes, we are subject to various regulatory requirements including Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. We collect and process certain personal information to meet these compliance obligations. This may include enhanced due diligence for high-value transactions or politically exposed persons. We may be required to report certain information to regulatory authorities without prior notice to you where we have a legal obligation to do so.
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions regarding this Privacy Policy and our privacy practices. Our DPO ensures that we maintain appropriate standards when handling your personal information and serves as your point of contact for privacy matters. If you have questions about how we handle your data or wish to exercise your rights, you can reach our DPO at privacy@Bitearn Capital.com or through the postal address listed in the Contact Information section.
Depending on your location, additional privacy rights or requirements may apply. For EEA residents, we process data in accordance with the GDPR. For California residents, specific rights under the CCPA may apply including the right to know what personal information is collected and how it is used. For users in other jurisdictions, we comply with local data protection laws applicable to our operations. Please contact us if you need information about provisions specific to your jurisdiction.
If you have a privacy-related dispute or complaint that we cannot resolve directly, you may have the right to lodge a complaint with a supervisory authority. In the European Economic Area, you can contact the data protection authority in your country of residence. In the United States, you may contact the Federal Trade Commission or your state attorney general. We are committed to working with you to resolve any concerns about our privacy practices and encourage you to contact us first before escalating to a regulatory authority.
If Bitearn Capital is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our platform of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. We will ensure that the receiving party agrees to respect the privacy of your personal information in accordance with the terms of this Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@Bitearn Capital.com or by mail at: Bitearn Capital Privacy Team, 123 Investment Avenue, Financial District, New York, NY 10005, USA. Our dedicated privacy team is available to assist you with any inquiries and will respond to your request within the timeframe required by applicable law, typically within 30 days.